My latest blog has videos from our sessions on Goals. Bryan Tracy lays out a great path to knowing and acting on goals. I offer a summary of the key concepts, but I encourage you to buy the book, dig deeper, and take action on your dreams in business and in life.
From executives to front lines managers, we all have to deal with callers that are at times angry. They may be wrong, they may be irrational, but we still have a responsibility to assist, explain, and help. Here's my recent training session on managing angry callers.
Elwood and Nel Ragland spent many years teaching me many lessons. Mr. Ragland passed away a couple of years ago. This is an open letter to Mrs Ragland to share the impact she had on my life. I had the chance to see her after I wrote the letter, she has since passed.
Pastor Mike Dean @pastormikedean and The Apostles Creed
Pastors use the Internet to push their sermons and theology, however, as I learned after posting this blog, they don;t think you should use the same tools if you disagree. Pastor mike Dean of the Seminary influential Travis Avenue Baptist church stepped away from good theology one Sunday morning.